As the 2021 Major League Soccer and Real Salt Lake season commences, the club remains steadfast in ensuring the health of our fans, players, and staff comes first. Together with the Utah Department of Health, we are implementing these protocols to ensure that Rio Tinto Stadium is safe for everyone. Below is an overview of the fan guidelines to be followed while at Rio Tinto Stadium. We appreciate your support and cooperation in strictly complying with these safety guidelines. If you have any questions, concerns, or feedback, please call us at 801-REAL-TIX.


We will be wearing our red primary kits and would love everyone to join us in wearing red!


FOR THE STADIUM

  • Masks must be worn by fans at all times with the exception of eating and drinking within designated areas. This policy will be strictly enforced by Rio Tinto Stadium staff
  • All stadium areas that will be accessed by any person will be thoroughly cleaned and sanitized before, during, and after the match by our commercial cleaning service
  • Sanitizer dispensers located throughout the stadium
  • Physically distanced, contactless ticket scanning
  • Beverage, beer, and snack carts available throughout the stadium with contactless payment
  • Concessions stands are open on the North side of the Stadium. Eating and drinking will be strictly limited to designated zones and will not be allowed in the seating bowl
  • Restrooms open with contactless entry/exit


FOR THE EMPLOYEES

  • Food and beverage, security, and operations staff will adhere to CDC guidelines
  • All employees will be provided personal protective equipment
  • Employees will be instructed to stay home if they don’t feel well, and will have their temperature checked before entry and complete a health questionnaire
  • All staff will receive training regarding COVID-19 health precautions & procedures
  • Policy barring any employee-to-fan contact (no handshakes, hugs, fan pictures, etc.)
  • All staff will wear masks at all times


FOR THE FANS

  • Strict clear bag or no bag policy. Bags can be no larger 14x14x6
  • Fans must wear masks while in the stadium, except while actively eating or drinking in designated areas where fans will maintain at least 6 feet of distance from other parties
  • Approved areas to consume concessions will be the AFCU Pavilion, East Plaza, and specific spaces marked off on the main concourse
How We're Keeping Rio Tinto Stadium Safe for Fans, Teams, Employees, and Media  -
  • Masks required and are to be worn at all times, except when eating in designated eating areas (we will provide free masks as necessary)
  • Staff stationed throughout the building to oversee physical distancing and provide direct routes and access to all facilities
  • Pre-match, in-stadium, and text messaging communications for all guest procedures
  • Fans are encouraged to Text the Fan Text Hotline: 801-996-4042 with questions
  • Cashless transactions at concession stands and team store
  • No post-game interactions with players and technical staff
  • All tickets are digital through the AXS Mobile ID app


FOR THE MEDIA

  • Media will enter through the Southeast entrance
  • Press conference room and back of house will not be open to media
  • No on-field access
  • No postgame in-person interviews will be facilitated
  • Interviews will be facilitated via video conference


Our plan is designed to minimize person-to-person touchpoints and distance traveled within the stadium and prevents interaction with individuals from outside of their own households.  We have taken all measures to assure your confidence in a healthy and safe environment. We look forward to seeing you at Rio Tinto Stadium!


ADDITIONAL RESOURCES
Centers for Disease Control and Prevention 
Utah State Department of Health
Salt Lake County Health Department 

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