How We're Keeping Rio Tinto Stadium Safe for Fans, Teams, Employees, and Media

On Saturday, May 15, Real Salt Lake's match at Rio Tinto Stadium against Nashville SC will be open to a 10,000-seat capacity with the ability to expand based upon the safety and comfort of our fans.  For fans, masks are no longer required based upon local and state health guidelines, but are still strongly recommended. Special seating arrangements will be made for those who are more comfortable with mask requirements and social distancing, so they can attend the match and still feel safe and comfortable. Seating will remain physically distanced, and our staff, stadium security, and concession workers will still be required to wear masks, and players, coaches, and game officials will still be required to follow MLS safety guidelines. 

FOR THE STADIUM

  • All stadium areas that will be accessed by any person will be thoroughly cleaned and sanitized before, during, and after the match by our commercial cleaning service
  • Sanitizer dispensers located throughout the stadium
  • Contactless ticket scanning
  • Beverage, beer, and snack carts available throughout the stadium with contactless payment
  • Concessions stands are open in the Stadium.
  • Restrooms open with contactless entry/exit

FOR THE EMPLOYEES

  • Food and beverage, security, and operations staff will still be required to wear personal protective equipment including masks
  • All employees will be provided personal protective equipment
  • Employees will be instructed to stay home if they don’t feel well, and will have their temperature checked before entry and complete a health questionnaire
  • All staff will receive training regarding COVID-19 health precautions & procedures
  • Policy barring any employee-to-fan contact (no handshakes, hugs, fan pictures, etc.)
  • All staff will wear masks at all times

FOR THE FANS

  • Masks are strongly recommended for fans while not actively eating or drinking but not required
  • Strict clear bag or no bag policy. Bags can be no larger 14x14x6
  • ​You can now eat & drink at your seat
  • You can bring an empty water bottle or 1 factory sealed water bottle into the stadium
  • Staff stationed throughout the building to oversee physical distancing and provide direct routes and access to all facilities
  • Pre-match, in-stadium, and text messaging communications for all guest procedures
  • Fans are encouraged to Text the Fan Text Hotline: 801-996-4042 with questions
  • Cashless transactions at concession stands and team store
  • No post-game interactions with players and technical staff
  • All tickets are digital through the AXS Mobile ID app

FOR THE MEDIA

  • Media will enter through the Southeast entrance
  • Press conference room and back of house will not be open to media
  • No on-field access
  • No postgame in-person interviews will be facilitated
  • Interviews will be facilitated via video conference

Our plan is designed to minimize person-to-person touchpoints and distance traveled within the stadium and prevents interaction with individuals from outside of their own households.  We have taken all measures to assure your confidence in a healthy and safe environment. We look forward to seeing you at Rio Tinto Stadium!

ADDITIONAL RESOURCES

Centers for Disease Control and Prevention 

Utah State Department of Health

Salt Lake County Health Department 

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